1. ABOUT US

High-Ticket Closing Academy ("HTCA", "we", "us", "our") is a trading name of Orbit Marketing Ltd, a company registered in England and Wales. Company Registration Number: 15580448. Registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

These Terms of Service govern your access to and use of the HTCA programme, website, community, coaching sessions, and all related materials (collectively, the "Programme").

2. ENROLMENT

2.1. Purchasing access to HTCA does not guarantee enrolment. All applications may be reviewed, and we reserve the right to decline any application at our sole discretion, with a full refund issued if declined.

2.2. Acceptance onto the Programme will be confirmed by email. The Programme begins upon receipt of that confirmation email.

2.3. By enrolling, you confirm that you are 18 years of age or older and have the legal capacity to enter into this agreement.

2.4. You agree to provide accurate, complete, and truthful information during the application process. Providing false or misleading information may result in immediate termination of your access without refund.

3. THE PROGRAMME

3.1. HTCA is a 12-week structured training programme delivered in a self-paced format, designed to develop high-ticket sales skills.

3.2. All tiers include access to the full training curriculum.

3.3. The level of support varies by tier:

Foundations: Self-paced training only. No coaching or mentorship included.

Accelerator: Access to group coaching, community support, and email guidance during the 12-week programme period.

VIP: Includes the 12-week programme plus extended mentorship support for 6 months from enrolment, including monthly one-to-one coaching, call reviews, and priority communication access.

3.4. Coaching sessions, support, and community access are provided as part of the Programme but may be adjusted, rescheduled, or updated at our discretion.

3.5. We will use reasonable efforts to ensure all materials are accurate and up to date. However, we make no warranty that materials will be error-free or that the Programme will meet every individual's specific needs or expectations.

3.6. We reserve the right to update, modify, or improve Programme content at any time. Any such updates will be made available to active members at no additional cost.

3.7 Access to Programme materials is granted on the following basis:

Foundations: Lifetime access to all Programme materials from the date of enrolment.

Accelerator: Lifetime access to all Programme materials. Group coaching calls and community access for 12 weeks from the date of enrolment.

VIP: Lifetime access to all Programme materials. One-to-one mentorship support, call reviews and priority communication for 6 months from the date of enrolment.

3.8 All Programme content, including videos, worksheets, call recordings, frameworks, templates, and written materials, remains the intellectual property of Orbit Marketing Ltd. You are granted a limited, non-transferable, non-sublicensable licence to access and use the materials for your own personal development. You may not copy, reproduce, share, resell, or distribute any Programme content without prior written permission.

3.9 Group coaching and individual sessions may be recorded for educational and training purposes. Recordings may be made available to other Programme students. By enrolling you consent to being recorded during any live sessions.

4. PAYMENT

4.1. The Programme is available at the price displayed at the time of purchase. Early access pricing is available during the founding cohort period and is subject to change without notice once that period ends.

4.2. All payments are processed securely. By completing payment, you agree to these Terms in full.

4.3. Where a payment plan is offered, you agree that the full amount is owed and payable in full over the agreed schedule. The following conditions apply to all payment plans:

- Missed or late payments will immediately void eligibility for the conditional completion guarantee in Section 6, regardless of whether payments are subsequently brought up to date.

- If a scheduled payment is missed, you will be notified and must bring the payment up to date within 7 days. Failure to do so will result in immediate suspension of access to the Programme.

- If the missed payment remains outstanding for 30 days or more, the full remaining balance of the Programme fee becomes immediately due and payable in full before access will be restored.

- Continued failure to pay may result in permanent termination of access and legal action to recover the outstanding balance.

4.4. All fees are stated in GBP and are inclusive of VAT where applicable.

4.5. Payment plans are available for VIP students only. The following conditions apply:

A minimum deposit of £1,000 is required to secure your VIP place. Access to the Programme will not be granted until the deposit has been received and enrolment confirmed.

The remaining balance is payable over up to 5 monthly instalments. The exact instalment amount will be confirmed at the time of enrolment based on the programme fee at the time of purchase.

The completion guarantee in Section 6 is only active once the full programme fee has been paid in full. Students who have not completed all payments are not eligible to make a refund claim under Section 6 regardless of whether other conditions have been met.

All other payment plan conditions in Section 4.3 apply in full including the 7 day late payment grace period, the 30 day full balance acceleration clause and the guarantee void condition.

5. CANCELLATION & COOLING OFF PERIOD

5.1. You have a 14-day cooling off period from the date of purchase during which you may request a full refund, provided you have not accessed any Programme content beyond Module 1.

5.2. If you have consumed content beyond Module 1, the cooling off period is waived immediately and no refund will be issued under this section.

5.3. Refund requests under this section must be submitted in writing within 14 days of purchase by emailing [email protected].

6. CONDITIONAL COMPLETION GUARANTEE

6.1. Outside of the cooling off period in Section 5, refunds are not available except under the conditions set out in this section.

6.2. This guarantee applies to VIP students only. Foundations and Accelerator students are not eligible for the completion guarantee.

6.3. VIP students who meet all of the following conditions may apply for a full refund if they have not secured a remote sales role by the end of their 6 month mentorship period:

- Completion of the full Programme curriculum

- Attendance at a minimum of 75% of scheduled coaching calls

- Submission of all required exercises and assignments

- Documented evidence of actively applying for remote sales roles throughout the 6 month period

6.4. Refund requests must be submitted within 14 days of the 6 month mentorship period ending and must include verifiable evidence that all conditions in 6.3 have been met.

6.5. We reserve the right to request supporting documentation before approving any refund under this section.

6.6. This guarantee does not constitute a promise of employment, income or specific results. It reflects our confidence in the Programme and our commitment to VIP students who fully engage with it.

6.7. Eligibility for the completion guarantee is automatically and permanently voided if any scheduled payment under a payment plan is missed or paid late, regardless of whether the outstanding amount is subsequently settled. The guarantee is not active until the full programme fee has been paid in full in accordance with Section 4.5.

7. VIP SUPPORT

7.1. VIP students receive extended support and mentorship for a period up to 6 months.

7.2 Where a VIP student has met the conditions in Section 6.3 and has not secured a role by the end of the 6 month period, we will continue to provide reasonable support and guidance at no additional cost until a role is secured.

7.3. This support does not constitute a guarantee of employment, income, or results.

8. RESULTS DISCLAIMER

8.1. HTCA provides education, training, and mentorship in remote sales skills. We do not guarantee employment, job placement, or any specific level of income.

8.2. Results will vary between individuals based on effort, commitment, prior experience, market conditions, communication skills, and other factors outside our control.

8.3. Any income figures, results, or success stories referenced in our marketing materials are illustrative only and are not typical or guaranteed outcomes.

8.4. Depending on your skill level and experience, your first role in remote sales may be as an appointment setter rather than a high-ticket closer. This is a normal and legitimate starting point in a remote sales career.

8.5. Nothing within the Programme constitutes financial, legal, tax, or career advice. You are solely responsible for your own decisions and outcomes.

9. CODE OF CONDUCT AND COMMUNITY STANDARDS

9.1. All students are expected to engage with the Programme, coaching calls, and community respectfully and professionally at all times.

9.2. We will not tolerate the following behaviour:

- Abusive, threatening, discriminatory or harassing language directed at any student, coach or staff member

- Deliberately disruptive behaviour during group coaching calls or within the community

- Sharing or promoting misinformation, unsolicited sales pitches or spam within the community

- Any conduct intended to undermine the experience of other students

9.3. You agree not to make any false, misleading, defamatory or disparaging statements about HTCA, Orbit Marketing Ltd, its directors, coaches, staff or students in any public or private forum, including but not limited to social media, review platforms, forums or any other online or offline channel. This clause remains in force after your enrolment ends.

9.4. Constructive feedback is welcomed and encouraged. This clause is not intended to prevent honest and fair reviews of your experience. It is intended to prevent bad faith, malicious or dishonest statements that could cause reputational harm.

Escalation and Warning Process

9.5. Where a student is found to be in breach of this Code of Conduct the following process will apply:

Step 1 Written Warning: The student will be contacted privately and informed of the specific behaviour in breach of these Terms. They will be given a reasonable opportunity to address the issue.

Step 2 Final Warning: If the behaviour continues or a further breach occurs, a final written warning will be issued. The student will be informed that any further breach will result in removal from the Programme.

Step 3 Removal: If the behaviour continues following a final warning, or if the breach is sufficiently serious to warrant immediate action, the student's access will be terminated without refund.

9.6. We reserve the right to bypass the warning process and proceed directly to immediate removal without refund where the breach involves serious misconduct including but not limited to threats, harassment, discrimination or conduct that poses a risk to the safety or wellbeing of any individual.

9.7. Removal under this section does not entitle the student to any refund of fees paid.

10. INTELLECTUAL PROPERTY AND CONFIDENTIALITY

10.1. All Programme content is the intellectual property of Orbit Marketing Ltd.

10.2 You may not copy, reproduce, share, resell or distribute any Programme content without prior written permission. This does not prevent students from sharing their own progress, results or testimonials relating to their experience of the Programme.

10.3. You may not create competing programmes using this material.

11. LIMITATION OF LIABILITY

11.1. Our total liability shall not exceed the amount paid.

11.2. We are not liable for any indirect or consequential loss including loss of income, employment, business opportunity or any other loss arising from your participation in or reliance on the Programme.

12. DATA PROTECTION AND PRIVACY

12.1 We process personal data in accordance with UK GDPR and applicable data protection legislation. Full details of how we collect, store and process your personal data are set out in our Privacy Policy available at high-ticketclosingacademy.com/privacy-policy.

13. TERMINATION

13.1. We may terminate access if Terms are breached or payments are missed.

13.2 No refunds will be issued upon termination for breach of these Terms or code of conduct violations.

13.3 Where access is suspended due to non-payment and the outstanding balance is subsequently settled in full, reinstatement of access may be considered at our sole discretion.

14. GOVERNING LAW

14.1 These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. CONTACT

[email protected]

IMPORTANT — EARNINGS AND LEGAL DISCLAIMER

We cannot and do not make any guarantees about your ability to generate income or secure employment using the ideas, frameworks, or strategies taught within this Programme. Nothing within HTCA constitutes financial, legal, tax, or career advice. Any results referenced are illustrative only. You are solely responsible for your actions and outcomes.

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