1. ABOUT US

High-Ticket Closing Academy ("HTCA", "we", "us", "our") is a trading name of Orbit Marketing Ltd, a company registered in England and Wales. Company Registration Number: 15580448. Registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

These Terms of Service govern your access to and use of the HTCA programme, website, community, coaching sessions, and all related materials (collectively, the "Programme").

2. ENROLMENT

2.1. Purchasing access to HTCA does not guarantee enrolment. All applications are reviewed personally and we reserve the right to decline any application at our sole discretion, with a full refund issued if declined.

2.2. Acceptance onto the Programme will be confirmed by email. The Programme begins upon receipt of that confirmation email.

2.3. By enrolling, you confirm that you are 18 years of age or older and have the legal capacity to enter into this agreement.

2.4. You agree to provide accurate, complete, and truthful information during the application process. Providing false or misleading information may result in immediate termination of your access without refund.

3. THE PROGRAMME

3.1. HTCA consists of two phases: a 12-week structured training course covering remote sales skills from foundational psychology through to advanced closing and career development, followed by 6 months of ongoing mentorship support. Total programme duration is 9 months from the date of enrolment.

3.2. The 12-week course includes access to all weekly training modules, weekly group coaching calls, and monthly one-to-one sessions with the programme founder.

3.3. The 6-month mentorship phase following the course includes continued monthly one-to-one sessions with the programme founder, ongoing access to the private community, accountability check-ins, and introductions to our network of operators and programme owners where appropriate and at our sole discretion.

3.4. We will use reasonable efforts to ensure all materials are accurate and up to date. However, we make no warranty that materials will be error-free or that the Programme will meet every individual's specific needs or expectations.

3.5. We reserve the right to update, modify, or improve Programme content at any time. Any such updates will be made available to active members at no additional cost.

3.6. Access to Programme materials is granted for the full 9-month programme duration from the date of enrolment. After this period, continued access is at our discretion and may require renewal.

3.7. All Programme content, including videos, worksheets, call recordings, frameworks, templates, and written materials, remains the intellectual property of Orbit Marketing Ltd. You are granted a limited, non-transferable, non-sublicensable licence to access and use the materials for your own personal development. You may not copy, reproduce, share, resell, or distribute any Programme content without prior written permission.

4. PAYMENT

4.1. The Programme is available at the price displayed at the time of purchase. Early access pricing is available to the first 10 students only and is subject to change without notice once those places are filled.

4.2. All payments are processed securely. By completing payment, you agree to these Terms in full.

4.3. Where a payment plan is offered, you agree that the full amount is owed and payable over the agreed schedule. Failure to make any scheduled payment will result in suspension of access until payment is received. Continued failure to pay may result in termination of access and legal action to recover the outstanding balance.

4.4. All fees are stated in GBP and are inclusive of VAT where applicable.

5. CANCELLATION AND COOLING-OFF PERIOD

5.1. Under the Consumer Contracts Regulations 2013, you have the right to cancel your purchase within 14 days of the date of purchase without giving any reason, provided you have not yet accessed, downloaded, or begun consuming any Programme materials.

5.2. By accessing any Programme content, downloading any materials, or attending any coaching call within the 14-day cooling-off period, you expressly acknowledge and agree that you waive your right to cancel under the Consumer Contracts Regulations 2013 and that no refund will be due under this provision.

5.3. To exercise your right to cancel within 14 days (where applicable), you must notify us in writing by email to [email protected] before accessing any materials.

6. REFUND POLICY

6.1. We are committed to delivering a high-quality programme and stand behind the content and coaching we provide. Our refund policy is designed to protect both students who engage genuinely with the Programme and our business from abuse.

6.2. Discretionary Refund Policy. All refund requests are assessed at our sole discretion. We reserve the right to approve or decline any refund request based on the criteria below and any other relevant circumstances we deem appropriate.

6.3. Eligibility Criteria. To be considered for a refund under our action-backed promise, you must satisfy ALL of the following conditions:

a. You must have completed all 12 weeks of Programme training modules in full, including all worksheets and exercises.

b. You must have attended a minimum of 9 out of 12 weekly group coaching calls during the course phase, or watched the recordings in full where attendance was not possible.

c. You must have completed at minimum one monthly one-to-one session with the programme founder each month throughout both the 12-week course and the 6-month mentorship phase.

d. You must have actively applied for remote sales roles — including appointment setter and closer positions — throughout the full 6-month mentorship phase, providing evidence of applications made.

e. You must have engaged with and implemented the profile-building and outreach strategies taught within the Programme.

f. You must have remained in active communication with us throughout the 6-month mentorship phase, checking in at least once per month by email or community post.

g. All payment plan instalments must have been paid in full and on time. Any missed or late payments invalidate eligibility for a refund.

h. Your refund request must be submitted in writing by email to [email protected] no earlier than the final month of your 6-month mentorship phase and no later than 30 days after the end of your 9-month programme. Requests submitted outside this window will not be considered.

6.4. What a Refund Covers. If a refund is approved, it will be for the original purchase price paid, less any costs incurred by us in processing your application and onboarding. We reserve the right to determine the adjusted refund amount at our discretion based on the circumstances of your case.

6.5. No Refund Circumstances. No refund will be considered in the following circumstances:

a. You have not completed all 12 weeks of the training course in full.

b. You have not actively engaged with the 6-month mentorship phase and sought employment in remote sales throughout that period.

c. You have breached any part of these Terms of Service.

d. Your request falls outside the submission window in clause 6.3(h).

e. You have shared, distributed, or reproduced Programme content without permission.

f. You have been removed from the Programme due to a breach of the Code of Conduct.

g. You have made a chargeback or payment dispute with your bank or card provider before contacting us to resolve the matter directly.

6.6. Our Discretion. We reserve the right to refuse any refund request at our sole and absolute discretion, even where the eligibility criteria above appear to have been met, if we reasonably believe the claim is not made in good faith or that the spirit of our action-backed promise has not been honoured.

7. RESULTS DISCLAIMER

7.1. HTCA provides education, training, and mentorship in remote sales skills. We do not guarantee employment, job placement, or any specific level of income.

7.2. Results will vary between individuals based on effort, commitment, prior experience, market conditions, communication skills, and other factors outside our control.

7.3. Any income figures, results, or success stories referenced in our marketing materials are illustrative only and are not typical or guaranteed outcomes.

7.4. Depending on your skill level and experience, your first role in remote sales may be as an appointment setter rather than a high-ticket closer. This is a normal and legitimate starting point in a remote sales career and does not constitute a failure of the Programme.

7.5. Nothing within the Programme constitutes financial, legal, tax, or career advice. You are solely responsible for your own decisions and outcomes.

8. CODE OF CONDUCT

8.1. All students are expected to engage with the Programme respectfully and professionally. This applies to group calls, the community platform, and all communications with us and other students.

8.2. We will not tolerate abusive, threatening, discriminatory, or disruptive behaviour toward other students, programme staff, or the programme founder.

8.3. In the event of a breach of this Code of Conduct, we reserve the right to remove you from the Programme immediately. In cases of removal due to conduct, no refund will be issued.

8.4. You agree not to make any disparaging, defamatory, or false statements about HTCA, Orbit Marketing Ltd, or the programme founder, either during or after your participation in the Programme. Any feedback or complaints must be directed to us privately in the first instance via [email protected].

9. INTELLECTUAL PROPERTY AND CONFIDENTIALITY

9.1. All Programme content is the intellectual property of Orbit Marketing Ltd. Unauthorised copying, sharing, reproduction, or resale of any Programme materials is strictly prohibited and may result in legal action.

9.2. You agree to keep confidential any proprietary frameworks, strategies, scripts, or methods shared within the Programme that are not publicly available.

9.3. You are not permitted to use the Programme content to create a competing training programme, course, or mentorship offering for a period of 2 years following the date of your enrolment.

10. LIMITATION OF LIABILITY

10.1. Our total liability to you in connection with the Programme shall not exceed the total amount you paid us for access to the Programme.

10.2. We shall not be liable for any indirect, incidental, or consequential loss or damage, including but not limited to loss of earnings, loss of employment opportunity, or loss of revenue.

10.3. We shall not be liable for any disruption to the Programme caused by third-party platforms, including but not limited to GoHighLevel, Zoom, or any other technology provider.

11. DATA PROTECTION AND PRIVACY

11.1. We collect and process your personal data in accordance with our Privacy Policy and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

11.2. By enrolling in the Programme, you consent to receiving communications from us relating to the Programme, including coaching call reminders, programme updates, and community notifications.

11.3. You have the right to access, correct, or request deletion of your personal data at any time by contacting us at [email protected].

11.4. We will not share your personal data with third parties except where required by law or where necessary to deliver the Programme.

12. TERMINATION

12.1. We reserve the right to terminate your access to the Programme at any time if you breach any of these Terms, engage in conduct that is harmful to other students or to the Programme, or if you fail to make any scheduled payments.

12.2. If you wish to withdraw from the Programme voluntarily, you must notify us in writing. Voluntary withdrawal does not entitle you to a refund outside of the 14-day cooling-off period or the conditions set out in clause 6.

13. GOVERNING LAW

13.1. These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13.2. If any clause in these Terms is found to be unlawful, void, or unenforceable, that clause shall be deemed severable and shall not affect the validity or enforceability of the remaining Terms.

14. CHANGES TO THESE TERMS

14.1. We reserve the right to update or amend these Terms at any time. Any changes will be published on our website. Continued use of the Programme following any such changes constitutes your acceptance of the updated Terms.

15. CONTACT

For any questions relating to these Terms, refund requests, or complaints, please contact us at:

Orbit Marketing Ltd trading as High-Ticket Closing Academy 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ Email: [email protected]

IMPORTANT — EARNINGS AND LEGAL DISCLAIMER

We cannot and do not make any guarantees about your ability to generate income or secure employment using the ideas, frameworks, or strategies taught within this Programme. Nothing within HTCA constitutes financial, legal, tax, or career advice. Any results referenced in our marketing are illustrative only and are not typical. You are solely responsible for your own decisions, actions, and outcomes. By enrolling, you agree not to hold Orbit Marketing Ltd liable for your decisions, actions, or results at any time or under any circumstance.

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